Hosted VoIP Phone Systems London

Cost effective business phone system solutions

Hosted VoIP Phone Systems London

Businesses across industries are constantly adapting/switching to flexible technologies that reduce capital expenditure and operating costs. VoIP (Voice over Internet Protocol) ticks both these boxes. It’s a digital telephone system that provides businesses with measurable cost savings and the option to scale as per changing demands.

CIAS Consultancy can help you transition seamlessly from a legacy telephone system to a VoIP telecommunication system be it in-house or instead a hosted telephony solution. Apart from a significant difference to your telecommunication budget, it also brings flexibility and reliability into your office workspace.

Business VoIP Telephone Systems London

A 30-second guide to VoIP telephone systems

VoIP stands for ‘Voice over Internet Protocol’, and it’s a cutting-edge communication system that has transformed the way the world connects. In simple terms, it’s using a high speed internet connection to make audio and video calls.

It’s not a new technology, mind you. Most big businesses around the world have switched over to VoIP a decade ago, while many are making the transition now. With that said even more London business are choosing a cloud phone system / hosted VoIP solution which negates the requirement for an on-premise phone system and even the requirement for physical VoIP desk phone should the business wish to work with only softphone clients.

But as surprising as it sounds, a lot of businesses in London are yet to traverse that road. Maybe it’s an averseness to constantly-changing technology, or the flawed belief that legacy telephone systems are more reliable and easier to support.

The fact is that VoIP and hosted VoIP telephony solutions are perfect for SMBs who function with limited resources and are constantly battling surging operational costs.

How is it different from a traditional telephone system?

Apart from the fact that you are connected ‘in the cloud’, there should ideally be zero difference in the quality of communication. You will continue to use a traditional telephone handset and the calls will be routed through a cloud-based server, instead of an in house phone system.

However, it’s critical that you partner with the right managed VoIP service provider in London, who has the skill and experience to customize a network that’s tailored according to your business’s PBX demands.

That’s where we step in.

Poor Support from your existing VoIP provider?

You might have been tempted in by a low headline price from a retail provider such as Plusnet, TalkTalk or BT but found that it wasn’t quite suitable for your needs and when you needed support for your business telephone product it was in short supply – long waiting times to speak to an unhelpful person in a call centre that knows nothing about you and your business and is not able to deviate from their programmed script.

Trying to do even a simple task like make a change on your account or if you need to move office can be a nightmare and often the ‘amazing’ business phone deal you got is on a 3 or 5 year term which causes a problem down the line.

At CIAS Consultancy your hosted VoIP and telecoms can be managed by the same helpful staff you speak to you for your other IT requirements and if problems do occur we can get to work on them right away.

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Some benefits of business VoIP services London

VoIP phone systems offer a plethora of benefits for businesses of all sizes. Irrespective of whether you are a five-member operation, or a large corporation, the benefits are tangible and backed by research.

  • Low upfront costs – Overhauling an entire telecommunication system might seem like a staggering upfront investment. More so, if a business has multiple satellite offices. But it’s quite the opposite. VoIP is not a costly capital undertaking, given that you can avoid the steep costs associated with PBX hardware. It’s not uncommon for VoIP providers to offer IP phones as part of the agreement at no additional costs. This means that you only pay for the business telephone services you need
  • Low Operational costs – VoIP offers 35% – 75% lower call charges as compared to an analogue telephone line. Add to this, value added features such as IVR, call conferencing, call recording, auto attendant, voicemail to email and call bundles, which are included for free.
  • Seamless Integration – Most VoIP system software offers seamless integration into your existing operating system. It can be configured on the existing internet connection or Ethernet. Updates and maintenance can be carried out remotely outside of business hours, which minimizes downtime.
  • Remote Connectivity – It addresses one of the biggest challenges that businesses face currently, a scattered business. It allows your employees to connect to your VoIP phone network from anywhere around the world, as long as they have internet connectivity. They can continue to use their existing office number and even have a dedicated extension, all while working from home. They just plug into their home computers, either with a desk phone handset or through soft phones and it’s as good as operating from office. Companies depending on uninterrupted business communications will realize the value this brings to the table.
  • Scalability – VoIP is a very scalable technology that offers a variety of solutions for IT problems in London. It allows you to add as many lines as you need to make calls, or downsize as required. In comparison, scaling a traditional phone line PBX presents a lot more challenges.
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Looking for a new VoIP phone system?

CIAS Consultancy offers a range of VoIP telephony services London that allow businesses to migrate from an analogue telephone line to a VoIP system solution without any interruption to their communication network. Right from installation and configuration of your new, high-speed hosted VoIP phone system, to management, updates, office 365 migration in London and support, we will be with you all along the way.

  • We understand VoIP – Service providers for hosted VoIP telephony services London are dime-a-dozen. But at Ciasconsultancy, we understand that a misconfigured VoIP phone system can create worse call quality than an existing landline. Businesses often switch to Hosted VoIP service, only to face latency which causes echo or jitters when you make or receive calls, which sounds like static. To this end, our team spend a lot more time with support, planning and designing a network, which helps avoid these voice call quality problems with VoIP calls.
  • We are flexible – We understand that if we can offer our customers better business VoIP solutions, we don’t have to rely on long term lock-in contracts. So, we have flexible terms on most of our phone services. Prioritize your investments and pay only for what engage our VoIP phone services for.
  • We are available 24/7 – Downtimes are frustrating. Not to mention that it etches away on your bottom line every second. Thankfully, with us on board, you will rarely encounter it. We use proactive maintenance to prevent downtime. If your workforce has a query, or you need to make an urgent change to the system, our skilled professionals are just a phone call away.

Speak to us now, to know how we can help you transition to a VoIP phone system solution that meets your business needs. Whether its a hosted phone system or traditional VoIP phone service you require for your business – We can help.

Keeping your business running smoothly is our business